Pimax Trade In Program

Turn the Pimax 4K you have into the one you want.

Trade in your eligible device (Pimax 4K) for a Pimax Gift Card. If it’s not eligible for credit, we’ll recycle it for free. No matter condition, we can turn it into something good for you and good for the planet.

Check How Much Your 4K Worth

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Upgrade to Pimax 5K Plus from $549
or Pimax 8K from $749.

Device you want

Pimax 5K Plus

Pimax 5K XR

Pimax 8K    

Lowest Price





Trade In Other Brand Headset and Get Pimax

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Frequently Asked Questions

1.What is Pimax Trade In? 

It’s our trade-in and recycling program that’s good for you and the planet. If your trade-in device is eligible for credit, you can offset the purchase price of a new one. If it’s not eligible for credit, you can recycle it for free.

2.How does it work? 

Just answer a few questions on the chart above regarding the condition of your device. We’ll provide an estimated trade-in value for you.

The email response with estimated value will within 5 business days.

If the condition doesn’t match what you described, a new estimated trade-in value will be sent to you via email. You’ll have the option to either accept this revised quote or reject it. If you reject it, your device will be sent back to you at no charge.

3.How long does the online trade-in process take?

Generally, it takes 2–3 weeks. But the sooner you send us your device, the sooner we can verify its condition and process your gift card.

Recycling a device is much faster. As soon as we email you a prepaid shipping label, just send your device to us.

4.If I buy a new device online and add a trade-in, what kind of refund will I get?

You’ll receive an Pimax Gift Card via email.

5. How many gift card can I use at a time?

You can only use one gift card at a time.

6.How much will I get for my trade-in?

It depends on the condition.

7.Does Pimax offer recycling?

Yes. Pimax Trade In lets you recycle any Pimax device for free. That includes your old electronic products as well as free, on-demand packaging recycling for our commercial, education, and institutional customers. When we receive your device it will be thoroughly inspected to determine if components can be recycled or reused. Whether recycled or reused all activities relating to the processing of your device will be managed in an environmentally responsible way.

8.What devices are eligible for trade in with Pimax Trade In?

You can trade in Pimax and third-party devices. Many Pimax and third-party devices are eligible for a Pimax Store Gift Card. And all Pimax devices are eligible for recycling. Either way, hand us your used devices and we will handle them responsibly.

9.Can I cancel a trade-in?

If you haven’t yet shipped your device, you can cancel your trade-in by simply keeping your device.

If you’ve already shipped your device, the trade-in can’t be canceled. If you receive a revised trade-in value after the inspection of your device, you can then choose to reject it.

10.Do I have to include accessories like chargers, cables, etc?

In some cases, your final trade-in value can vary depending on if you send in your power adapter or not. You don’t have to, but you can always send in your chargers and cables, and we will recycle them for you.

11.How do I find the serial number on my Pimax device?

To find your serial number, you can check on the surface of the device or check it through Piplay.

12.What if I can't print my shipping label or find my shipping instructions?

13.Do I have to provide proof of purchase for the device I trade in?

No, there is no proof of purchase required to trade in a device with Pimax Trade In.

14.How do I get additional help with Pimax Trade In?

Contact Pimax Support.

15.Can I see what my device is worth online?

Currently, we just answer it through email.